AI Receptionist for UK Clinics
Answers every patient call on the first ring and books straight into your diary, day or night.
- 14-day free trial
- No credit card
- Set up in 5 minutes
Clinic24 in United Kingdom
Made for UK clinics
Natural British voice
English (UK), plus Welsh, Polish and 60+ more.
Beat the morning rush
Takes several calls at once. No engaged tone.
Keep your clinic number
Divert calls when you are busy or closed.
From the 8am rush to after hours
The 8am rush
Lines jam the moment you open. Clinic24 answers several calls at once, so nobody hears an engaged tone.
- No engaged tone
- Answers from your clinic FAQ
Evenings and weekends
Patients book private appointments after work. Clinic24 answers and books them into your diary.
- Answers 24/7
- Books into your diary
Less pressure on reception
Repeat calls about prices, parking and opening times are handled for you, with a summary of each call by email.
- Call summaries by email
- Bank holiday hours in minutes
Learn more about our AI calling assistant.
How it works
Live in three steps
Step 1
Add your clinic
Hours, doctors and services.
Step 2
Forward your calls
Keep your existing number.
Step 3
Patients get booked
Straight into your calendar.
Setup guide
Divert your clinic line in the UK
Keep your number. Divert calls to Clinic24 only when the line is busy or the clinic is closed.
Call diversion may need switching on by your provider, and call charges can apply. Mobile networks such as EE, Vodafone, O2 and Three use ** codes (for example **61*[number]#). We help you with this during setup.
| Divert all calls (BT landlines) | *21*[number]# |
|---|---|
| Divert when busy | *67*[number]# |
| Divert when not answered | *61*[number]# |
| Cancel divert | #21# |
[number] = your Clinic24 number, shown in your dashboard.
Clinics we help in the UK
Private GP practices
Same-day appointments and repeat enquiries.
Dental practices
Check-ups, hygienist visits and private treatment.
Physiotherapy clinics
Assessments, follow-ups and insurer questions.
Podiatry and audiology
Appointment booking and service enquiries.
Speaks your patients' language
- English (UK)
- Welsh
- Bahasa Melayu
- Mandarin
- Cantonese
- Tamil
- English (US)
- Spanish
Patient data under UK GDPR
Health information is special category data under UK GDPR and the Data Protection Act 2018.
- Tell callers that calls are recorded and why
- Mention AI call handling in your privacy notice
- Keep recordings no longer than necessary
Risk-free
Try it on real patient calls
From US$29 a month. No contracts.
- 14 days free
- No credit card
- No lock-in
- Cancel anytime
Patient data protected. Our security
FAQ
Frequently Asked Questions
Everything you need to know about Clinic24