AI Receptionist for Clinics in Malaysia
Answers every patient call 24/7 in English, Malay or Mandarin, and books the appointment for you.
- 14-day free trial
- No credit card
- Set up in 5 minutes
Clinic24 in Malaysia
Made for Malaysian clinics
Speaks their language
Bahasa Melayu, English, Mandarin, Cantonese and Tamil.
Keep your clinic number
Forward calls when busy or closed. No new line needed.
Live in 5 minutes
Guided setup. No IT team, no scripts to write.
A busy clinic day, fully covered
Lunch-hour rush
Patients queue at the counter while the phone keeps ringing. Clinic24 takes the calls so your receptionist can serve the patient in front of her.
- Several calls at once
- Answers panel and fee questions
After 9pm and on Sundays
Most clinics close at night, but patients still call to book for tomorrow. Clinic24 books them straight into your calendar.
- Answers 24/7
- Books into Google Calendar
Festive season, sorted
Hari Raya, Chinese New Year and Deepavali change your hours and bring a flood of calls. Update your hours once and every caller gets the right answer.
- Holiday hours in minutes
- Call summaries by email
Learn more about our AI calling assistant.
How it works
Live in three steps
Step 1
Add your clinic
Hours, doctors and services.
Step 2
Forward your calls
Keep your existing number.
Step 3
Patients get booked
Straight into your calendar.
Setup guide
Forward your clinic line in Malaysia
Keep your number. Forward calls to Clinic24 only when you are busy or closed.
These codes work on most mobile networks, including Maxis, CelcomDigi, U Mobile and Unifi Mobile. Clinic landlines and business lines set forwarding through the provider. We help you with this during setup.
| Forward when busy | **67*[number]# |
|---|---|
| Forward when not answered | **61*[number]# |
| Forward when unreachable | **62*[number]# |
| Cancel all forwarding | ##002# |
[number] = your Clinic24 number, shown in your dashboard.
Clinics we help in Malaysia
GP and family clinics
Walk-ins, panel patients and follow-up bookings.
Dental clinics
Scaling, braces reviews and new patient enquiries.
Aesthetic and skin clinics
Consult bookings and treatment price questions.
Physio and rehab centres
Session bookings and package enquiries.
Speaks your patients' language
- Bahasa Melayu
- English (UK)
- Mandarin
- Cantonese
- Tamil
- English (US)
- Spanish
- Welsh
Patient data in Malaysia
Malaysia's Personal Data Protection Act 2010 (PDPA) covers the patient details your clinic collects, including call recordings.
- Mention in your greeting that calls may be recorded
- Keep recordings only as long as you need them
- The 2024 PDPA amendments added data breach notification duties
Risk-free
Try it on real patient calls
From US$29/month (about RM129). No contracts.
- 14 days free
- No credit card
- No lock-in
- Cancel anytime
Patient data protected. Our security
FAQ
Frequently Asked Questions
Everything you need to know about Clinic24